Our commitment to your privacy
KWC Tech is committed to protecting your personal information. We collect only what we need to provide our services, and we never sell, share, or rent your information to third parties. This policy explains what we collect, why we collect it, and how we protect it.
What information we collect
We may collect the following information when you use our website, book a session, or contact us:
- Contact information: name, phone number, email address, and general location (city).
- Booking information: session type, preferred dates, and any notes you provide about what you'd like help with.
- Scam checker submissions: messages or descriptions you submit to our AI scam checker tool. These are used solely to provide you with a verdict and are not stored permanently.
- Communications: emails, form submissions, or messages you send us.
How we use your information
- To confirm and deliver your booked sessions
- To respond to your enquiries and provide customer support
- To send session reminders and follow-up resources (only with your consent)
- To send our free weekly newsletter (only if you subscribed)
- To improve our services based on feedback
What we do NOT do
- We do not sell your personal information to anyone
- We do not share your information with third-party advertisers
- We do not store scam checker message content after your session ends
- We do not contact you with unsolicited marketing if you haven't opted in
Cookies and website analytics
Our website may use basic analytics (such as visitor counts) to understand how the site is being used. We do not use advertising cookies or tracking pixels. You can disable cookies in your browser settings at any time.
Your rights under Canadian privacy law
Under PIPEDA (Personal Information Protection and Electronic Documents Act), you have the right to:
- Know what personal information we hold about you
- Request corrections to inaccurate information
- Withdraw consent for us to use your information (with some exceptions)
- File a complaint with the Office of the Privacy Commissioner of Canada
How to reach us
For any privacy questions or requests, please contact:
KWC Tech
Waterloo, Ontario, Canada
privacy@kwctech.ca
(519) 123-4567
Changes to this policy
We may update this privacy policy from time to time. We will post the updated version on this page with a new date. If you have any questions about the changes, please contact us.