Free guides & tips

Resources for seniors
& their families

Plain-English guides, safety tips, and step-by-step tutorials — all free, all written with seniors in mind.

Safety guides

Protect yourself online

Safety guide
How to spot a scam call

6 warning signs that the person calling you is not who they say they are — and what to do.

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Safety guide
Is this email real? How to check

Simple steps to verify whether an email from your bank, Canada Post, or CRA is legitimate.

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Safety guide
Creating a strong password

A password you can actually remember — that a scammer can't guess. Step-by-step.

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How-to guides

Step-by-step tutorials

Tutorial
How to make a FaceTime call

See your grandchildren's faces — 5 simple steps on iPhone or iPad.

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Tutorial
How to send an e-transfer

Safely send money to family using your online banking — no bank trip needed.

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Tutorial
How to use MyChart

View your test results, book appointments, and message your doctor online.

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Tutorial
Setting up Facebook safely

Connect with family and friends — and keep strangers out of your profile.

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Tutorial
How to use Netflix

Find movies and shows you'll love — and avoid getting charged for extras you don't want.

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Tutorial
Backing up your photos

Never lose a photo again. Free automatic backup for iPhone and Android explained simply.

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